Verzending

At Ozina-luxe, we strive to provide a fast and reliable delivery service to our customers . Below you will find our shipping policy, detailing delivery times and conditions for your products:

Order Processing Time:

All orders are processed within 1 to 3 business days following payment confirmation.

Delivery Times:
The estimated delivery time  is approximately 5 to 12 business days, as our products are handmade.
Please note that these times are estimates and may be affected by circumstances beyond our control, such as customs delays or adverse weather conditions.

Shipping Methods:
We offer several shipping options to meet your needs, including standard and express shipping services.
Shipping is free for all our products.
Shipment Tracking:
We will provide you with a tracking number once your order has shipped. This number will allow you to track the status of your shipment via the carrier's website.
Shipping Address:
Please ensure you provide an accurate and complete shipping address when placing your order. We are not responsible for misdelivered shipments due to errors in the address provided.

Taxes and Customs Duties:
Our product prices include taxes and customs duties. You will not be required to pay any additional taxes, customs duties, or other fees upon receipt of your package, in accordance with your country's local laws and regulations. These costs are covered by our company.
Changes or Cancellations

If you need to update or cancel your order, please contact us at ozinaluxe@gmail.com within 24 hours of placing your order. Unfortunately, we cannot modify or cancel orders once they have been shipped.

Customer Service:
Our customer service team is available to answer any questions or concerns you may have regarding delivery.
If you have any questions, please contact us by email and we will be happy to assist you. Remember, we strive to meet shipping deadlines and ensure prompt delivery of your products.

Please note, however, that delivery times may vary depending on your location and specific circumstances. For more information about our shipping policy, please contact us at ozinaluxe@gmail.com

Thank you for choosing Ozinaluxe.com